SUPPORT / QUESTIONS

Need any questions answered before checkout? Waited more than 20 minutes but your package still has not arrived? Ask the community/staff on Discord, or for payment support, submit a support ticket on our website or send a email to [email protected]

REFUND POLICY

All payments are final and non-refundable. Attempting a chargeback or opening a PayPal dispute will result in permanent and irreversible banishment from all of our servers, and other minecraft stores.

It could take between 1-20 minutes for your purchase to be credited in-game. If you are still not credited after this time period, please open a support ticket on our forums with proof of purchase and we will look into your issue.

All payments are donations.

We are in no way affiliated with Mojang Studios AB (known as Mojang) or Microsoft Corporation.